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| Business Communication
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Description:
Our Business Communication test measures your knowledge of communicating in the workplace. It measures the skills necessary to communicate effectively with coworkers at all levels and with external business contacts. Designed for the average business worker, this test includes the following topics: Electronic Communication, Employment Communication, Listening, Meetings, Nonverbal Communication, Verbal Communication, and Written Communication.
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- Electronic Communication
- E-mail
- Fax
- Teleconferencing
- Voice Mail
- Employment Communication
- Application Letter
- Follow-up Communications
- Interview
- Resumes
- Listening
- Active Listening
- Barriers
- Benefits
- Questions
- Meetings
- Agenda
- Facilitating
- Meeting Follow-up
- Minutes
- Participant Preparation
- Virtual
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- Nonverbal Communication
- Body Language
- Expression
- Gestures
- Professional Appearance
- Time/Space
- Verbal Communication
- Feedback
- Instructions
- Presentations
- Telephone
- Written Communication
- Letters
- Memos
- Proposals
- Reports
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