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| Office Management (U.S.)
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Description:
Our Office Management (U.S.) test measures your ability to manage a business office. Designed for experienced professionals, this test covers the following topics: Interpersonal Communication, Administration, Organization, Clerical, Technology, Human Resources, Finance, Training and Development, and Facility Management.
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- Administration
- Business Writing
- Company Protocol
- Database Software
- Decision Making
- Facilities
- Negotiation
- Policy Development
- Problem Solving/Conflict Resolution
- Quality Control
- Word Processing Software
- Clerical
- Document Storage/Retrieval
- File Organization
- Mailing/Shipping/Delivery Procedures
- Finance
- Budgeting
- Cash Handling
- Purchasing
- Spreadsheet Software
- Human Resources
- Benefits/Wage and Compensation
- Personnel Appraisals
- Personnel Management
- Training and Development
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- Interpersonal Communication
- Email Etiquette/Software
- Listening Skills
- Motivating Staff
- Networking
- Oral Communication
- Relationship Building
- Telephone Etiquette
- Organization
- Calendar Software
- Goal/Priority Setting
- Inventory Management
- Schedule Coordination
- Time Management
- Technology
- Computer Hardware
- Computer Software
- General Office Equipment
- Internet Use
- Telephony
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