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Sales Concepts (U.S.)
Description:
Our Sales Concepts test measures your knowledge of selling skills. Designed for experienced sales professionals, this test includes the following topics: Analyzing Business Opportunities, Building the Pipeline and Forecast, Closing, Handling Objections, Prospecting, Sales Essentials, and Sales Presentation.
Test Outline

Analyzing Business Opportunities
Locating Remaining Gaps
Needs Analysis
Qualify/Disqualify the Opportunity
Building the Pipeline and Forecast
Create a Pipeline and Forecast
Definition of Pipeline
Pipeline or Forecast Determination
Closing
Buying Signals
Decision Process
Gaining Commitment
Handling Objections
Indifference
Misunderstanding
Skepticism
True Objection
Prospecting
Decision Makers
E-mail as Cold Calling
Gathering Prospect Information
Identifying Prospects
Pre-Call Planning-Benefits
Pre-Call Planning-Objectives
Prospecting and Qualifying by Phone
Sales Essentials
Ethics/Integrity
Listening Skills
Product/Solutions
Situational Awareness
Sales Presentation
In Person Presentation
Marketing Collateral
Product Features and Benefits
Publications
Telephone Sales Presentation