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IT Manager

DESCRIPTION: Responsible for directly overseeing and coordinating the information technology-related activities of workers in a given organization or company. Areas under an IT Manager's purview may include requirements definition, design, installation, maintenance, support, and upgrade of operating systems, software, hardware, and peripherals; monitoring and maintenance of network equipment, applications, and security; database design, development, and administration; technical support and troubleshooting; establishment and execution of backup, restoration, and anti-virus strategies; and quality assurance. A person in this position plans and establishes work/project schedules; assigns employees to specific duties; addresses and resolves worker problems; determines equipment needs; and hires, trains, and evaluates personnel. An IT Manager also prepares reports and budgets for management and develops methods and procedures to meet customer and internal requirements.

Required (Select 6)
Product Name/Outline
Business Communication
Disaster Recovery and Planning
Information Technology Security Fundamentals
Managing People (U.S.)
Technical Writing

Elective 1 (Select 1)
Product Name/Outline
Project Management
Project Management (2000)
Project Management (2005)
Project Management (2008)

Elective 2 (Select 2)
Product Name/Outline
Change Management (U.S.)
Customer Requirements Analysis
Software Business Analysis
Software Configuration Management
Software Quality Assurance
Software Testing
Systems Analysis

Elective 3 (Select 3)
Product Name/Outline
Client/Server Concepts
Data Modeling Concepts
Data Warehousing Concepts
E-Commerce Concepts
ERP Concepts (U.S.)
Embedded Systems Concepts
Informatica PowerMart/PowerCenter 6.2.1
Networking Concepts
OO Concepts
Operations Concepts
Programming Concepts
RDBMS Concepts
WWW Concepts
Web Development Concepts
Web Services Concepts
XML Concepts