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IT Business Analyst

Responsible for completing a thorough analysis of customer business processes and identifying and analyzing business requirements that will potentially be translated into system specifications for applications and automated processes. An IT Business Analyst produces specification documents that define requirements and outline solutions that are used as a communications bridge between the business customer and the groups that will be responsible for designing and developing the technical solution. A person in this position is expected to be familiar with the best practices, procedures and, where appropriate, legal requirements within a particular field (for example, finance, healthcare, insurance, so forth) and have a solid overall understanding of application design, development, and implementation. Other duties may include project management, testing, software quality assurance, data modeling, and/or business process reengineering.

Required (Select 5)
Product Name/Outline
Business Communication
Customer Requirements Analysis
Listening Skills
Software Business Analysis
Technical Writing

Elective 1 (Select 2)
Product Name/Outline
Information Technology Security Fundamentals
Internet Concepts
Internet Technology Fundamentals
Networking Concepts
Systems Analysis
WWW Concepts

Elective 2 (Select 2)
Product Name/Outline
Client/Server Concepts
E-Commerce Concepts
ERP Concepts (U.S.)
RDBMS Concepts
Software Quality Assurance
Software Testing
Web Development Concepts

Elective 3 (Select 2)
Product Name/Outline
Business Process Reengineering
Change Management (U.S.)
Presentation Skills
Time Management (U.S.)
Visio 5.0
Word Processing Fundamentals

Elective 4 (Select 1)
Product Name/Outline
Problem Solving - Qualitative
Problem Solving - Qualitative (Metric)

Elective 5 (Select 1)
Product Name/Outline
Problem Solving - Quantitative
Problem Solving - Quantitative (Metric)

Elective 6 (Select 1)
Product Name/Outline
Lotus 1-2-3 9.5
MS Excel 2000
MS Excel 2000 Fundamentals
MS Excel 2000 Fundamentals (Interactive)
MS Excel 2002
MS Excel 2002 Fundamentals
MS Excel 2003
MS Excel 2003 Fundamentals
MS Excel 2007
MS Excel 97
MS Excel 97 Fundamentals