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Responsible for greeting persons entering or calling the organization, determining the nature and purpose of visitor/caller requests, and directing the visitor/caller to the correct destination. A Receptionist schedules future appointments, answers client questions, and provides the public general information about the organization and its products and/or services. A person in this position also collects and distributes messages for employees of the organization and transmits information or documents to clients by computer, mail, or fax. A Receptionist is often called upon to record, compile, enter, and retrieve information, by hand or by computer. |
