- Hardware/Media
- Backup Media
- Cabling
- LAN Hardware
- Server Hardware
- WAN Hardware
- WLAN Hardware
| - LAN Support
- Cabling Faults
- LAN Configuration
- LAN Diagnostics
- Subnets and VLANs
|
- Network Design
- Disaster Recovery
- Environmental Considerations
- Fault Tolerance and Backup Types
- Topology
| - Services
- DHCP
- DNS
- E-Mail
- VoIP
- Web and File Server
|
- System Administration
- Device Monitoring
- Load Balancing
- Routine Maintenance
- System Logs
- User Accounts
| - System Security
- Common Threats
- Countermeasures
- Encryption and Data Security
- Firewalls
- Physical Security
|
- WAN Support
- Routing and Remote Access
- WAN Configuration
- WAN Diagnostics
| - WLAN Support
- Physical Placement Considerations
- WLAN Configuration
- WLAN Diagnostics
- Wireless Protocols
- Wireless Security
|
- Workstation Support
- Adds, Moves, Changes
- Administration Tools
- Workstation Diagnostics
| |