- Interpreting the CMM
- Applying Professional Judgment
- Evolution of Processes
- Interpreting the Common Features
- Key Process Area Template
- Organizational Structure & Roles
- Understanding Software Process Definition
- Software Process Maturity Framework
- Behavioral Characteristics of the Maturity Levels
- Prediction of Performance
- Skipping Maturity Levels
- Structure of the CMM
- A CMM-Based Appraisal Method
- Benefits & Risks of Model-Based Improvement
- Common Features
- Evolution of the CMM
- Fundamental Concepts Underlying Process Maturity
- Internal Structure of the Maturity Levels
- Key Practices
- Key Process Areas
- Maturity Levels
- Process Assessments and Capability Evaluation
- Using the CMM in Context
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- The KPA's for Level 2: Repeatable
- A CMM-Based Appraisal Method
- Requirements Management
- Software Configuration Management
- Software Project Planning
- Software Project Tracking & Oversight
- Software Quality Assurance
- Software Subcontract Management
- The KPA's for Level 3: Defined
- Integrated Software Management
- Intergroup Coordination
- Organization Process Definition
- Organization Process Focus
- Peer Reviews
- Software Product Engineering
- Training Program
- The KPA's for Level 4: Managed
- Quantitative Process Management
- Software Quality Management
- The KPA's for Level 5: Optimizing
- Defect Prevention
- Process Change Management
- Technology Change Management
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