- Fundamental Systems Analysis Skills
- Managing Change
- Managing Project Scope
- Managing Your Customer
- Problem Analysis
- The Software Team
- Understanding User Needs
- Implementation and Support
- Making the System Operational
- Packages and Enterprise Resource Planning
- RAD and Component Based Development
- Systems Analysis Tasks
- Environments, Alternatives and Decisions
- Investigating System Requirements
- Modeling System Requirements
- Systems Analyst as a Project Manger
- The Object-Oriented Approach to Requirements
- The Traditional Approach to Requirements
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- Systems Design Tasks
- Approaches to Design
- Defining the System
- Designing Controls, Inputs and Outputs
- Designing Databases
- Human Factors and User Interface Design
- Technical Methods for Specifying Requirements
- Decision Trees and Decision Tables
- Quality Measures of Software Requirements
- Software Development Process Models
- Software Requirements
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