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Skills Center > Test Center > Office Skills > Customer Service and Help Desk

Customer Service and Help Desk
Our Customer Service and Help Desk certifications allow you to demonstrate your knowledge of key aspects of customer service from problem solving to telephone etiquette.

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Certification Tests View value plans
Product Name Status Add to My Plan Learn Get
Test		 Test Cost (U.S.)
Customer Assistance Available Plan Learn Test $49.95
Customer Assistance (Audio) Available Plan Learn Test $49.95
Listening Skills Available Plan Learn Test FREE
Telephone Etiquette Available Plan Learn Test $49.95

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Practice Test		 Practice Cost (U.S.)
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