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| Network Technical Support
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Description:
Our Network Technical Support test measures your knowledge of setup, configuration and maintenance of a local area network. Designed for technicians with hands on-experience, this test covers the following topics: Administration, Desktop Software, Hardware/Media, Internetworking, Support, and TCP/IP.
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| This test is associated with a Job Role. Please visit
the Job Role Center for more details.
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- Hardware/Media
- Backup Media
- Cabling
- LAN Hardware
- Server Hardware
- WAN Hardware
- WLAN Hardware
| - LAN Support
- Cabling Faults
- LAN Configuration
- LAN Diagnostics
- Subnets and VLANs
| - Network Design
- Disaster Recovery
- Environmental Considerations
- Fault Tolerance and Backup Types
- Topology
| - Services
- DHCP
- DNS
- E-Mail
- VoIP
- Web and File Server
| - System Administration
- Device Monitoring
- Load Balancing
- Routine Maintenance
- System Logs
- User Accounts
| - System Security
- Common Threats
- Countermeasures
- Encryption and Data Security
- Firewalls
- Physical Security
| - WAN Support
- Routing and Remote Access
- WAN Configuration
- WAN Diagnostics
| - WLAN Support
- Physical Placement Considerations
- WLAN Configuration
- WLAN Diagnostics
- Wireless Protocols
- Wireless Security
| - Workstation Support
- Adds, Moves, Changes
- Administration Tools
- Workstation Diagnostics
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