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| Workplace Fundamentals (U.S.)
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Description:
Our Workplace Fundamentals (U.S.) test measures your knowledge of workplace basics. It covers the knowledge and skills needed to function in any type of workplace. This test is designed for anyone in the modern U.S. workforce and includes the following topics: Business Communication, Diversity, Employer Expectations, Human Resources, Legal Issues for Employees, Personal Development, Planning and Scheduling, and Security.
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- Business Communication
- Common Tools
- Filing
- Interpersonal Skills
- Listening Skills
- Telephone Etiquette
- Writing
- Diversity
- Attitude and Work Habits
- Cultural Awareness
- Discrimination
- Employer Expectations
- Acting with Integrity
- Common Employee Pitfalls
- Demonstrating Adaptability
- Demonstrating Commitment
- Working Efficiently
- Human Resources
- Common Benefits
- Compensation
- Promotion and Performance
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- Legal Issues for Employees
- Benefit Programs
- Employee Rights
- Federal Equal Employment Opportunity Laws
- Harassment
- Personal Development
- Career Development
- Career Planning
- Planning and Scheduling
- Agendas
- Appointments
- Meetings and Conferences
- Travel
- Security
- Information Security
- Personal Security
- Physical Security
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