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Responsible for directly overseeing and coordinating the activities of workers in a given organization or company. A Manager/Supervisor plans and establishes work/project schedules; assigns employees to specific duties; addresses and resolves worker problems; determines equipment needs; and hires, trains, and evaluates personnel. A person in this position also prepares reports for management; coordinates operations with other groups within the organization or company; and develops methods and procedures to increase productivity, improve product quality, promote business, and expand markets. Other duties may include budgeting, purchasing, and accounting.

Required (Select 8)
Product Name/Outline
Business Math
Business Writing
Diversity Awareness (U.S.)
Interviewing and Hiring Concepts (U.S.)
Legal Issues for HR and Management (U.S.)
Listening Skills
Managing People (U.S.)
Sexual Harassment Awareness (U.S.)