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Responsible for providing support to users of a local area network (LAN). A Network Support Specialist sets up, configures, and maintains a LAN and establishes network printing, access rights, firewalls, directory hierarchy, and so forth. A person in this position also addresses, diagnoses, and troubleshoots LAN-related user issues, covering such topics as connectivity, e-mail, and Internet security. A Network Support Specialist might also be called upon to train users in LAN usage. |
