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Responsible for setting up, configuring, and maintaining the computers used by employees in an organization. A Computer End-User Support Specialist addresses, diagnoses, and troubleshoots end-user computer-related issues, including problems with software, hardware, printers, power supplies, soundcards, and so forth. A person in this position may also be called upon to determine the organization?s software and hardware needs, including upgrades, and to train users on new equipment and programs. |
